The information on this page was last updated on May 29, 2021
SECTION 1 – INFORMATION WE COLLECT AND WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something or avail our services from our website, as part of the buying and selling process, we collect the personal data you voluntarily give us when you use our services like processing a travel visa or when you contact us with inquiries. We collect necessary personal data from you to process a travel visa and to provide a better service. The Personal Data we collect may include the following:
- First Name
- Last Name
- Date Of Birth
- Passport Number
- Phone Number
- Name At Birth
- Nationality At Birth
- Country At Birth
- Place Of Birth
- Actual Nationality
- Passport Issue Date
- Passport Expiry Date
- Passport Issued By
- Is the application for you or someone else
- Reason for Travel or Application
- International Dialing Code
- Country Of Residence
- City Of Residence
- Passport Place of Issue
- Mailing Address
- Trip Details
- Port of Entry Details such as city and the dates
- Passport Photographs
- Passport page scans
- Birth Certificate scans
- Marriage certificate scans
- Income statements scans
- Maternal and Paternal Information such as Mother’s name, Father’s name and address
- Family Information
- Professional Details such as employer name, occupation
- Education Details such as University, college, courses studied
Accordingly, the personal information you provide is stored in a secure location, is accessible only by designated staff, and is used only for the purposes for which you provide the information. When you submit an order, your information is encrypted with secure server software to protect the information from unauthorized access. We will not sell, rent or trade any personal information we collect from you on our website.
EU PERSONAL DATA
If you are located in the EU, United Kingdom, Lichtenstein, Norway, or Iceland, you may have additional rights under the EU General Data Protection Regulation (the “GDPR”) related to your Personal Data described above. Visa Web Services will be the controller of your Personal Data processed in connection with the Service. The essential personal data described above is collected online through the website only.
GDPR (General Data Protection Regulation) – Additional Rights for EEA users or similar international areas
If You live in the European Economic Area, or a similar international area, You may have additional privacy rights available to You under applicable laws. We will process Your requests in accordance with applicable data protection laws. If You would like to exercise any of the below rights, please contact firstname.lastname@example.org so that We may consider Your request in accordance with applicable law:
- Right not to provide or withdraw consent: You have the right not to provide or withdraw Your consent at any time.
- Right of access: You may have the right to access the Personal Data that You provided Us.
- Right of erasure: You may have the right to the erasure of Personal Data that We hold about You.
- Right to object to processing: You may have the right to request that Visa Web Services stop processing Your Personal Data and/or to stop sending You marketing communications.
- Right to rectification: You may have the right to require Us to correct any of Your Personal Data.
Examples of how We use Your Personal Data.
- To provide You with Site and Service
- To enhance the Site and Service
- To respond to Your requests or to manage user accounts
- To provide feedback and understand Our users
- To monitor the security of the Site or Service
- To provide You with promotional communications and materials
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser, location and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our services, communicate about your order status, details and requests, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or request a refund, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – PAYMENT
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
We take measures designed to keep your PII (or Personally Identifiable Information) completely secure. The only time it gets shared out is when you consent it to a third party provider to serve your needs.. At all other times, data is stored within our private cloud (we use Google Cloud and hosting Platform). We do not allow any other parties to collect this data unless the law dictates we do so.
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products/services to you.
Your access to and use of the website is subject to the Terms of Services
SECTION 9 – LOG DATA
We also collect a lot of user usage data on our website. This will help us to analyze the user traffic to our website. This includes the pages you checked on our website and the country from which you accessed our website, the time spent on our website etc. We may use tools like google analytics to understand our customer segmentation better so that we can serve them better.
SECTION 10 – ADVERTISING
SECTION 11 – Google AdSense
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org.